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Background tasks and commands are still being processed but they are actively being completed.   We appreciate your patience in this matter.","created_at":"2025-10-21T00:36:38.216Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-21T00:36:38.216Z","display_at":"2025-10-21T00:36:38.216Z","deliver_notifications":true,"tweet_id":null,"id":"bj2qmly3txsl","incident_id":"k0nzstxm8vt5","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"1m1t73zcfk6d","name":"SAML SSO","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Some background actions and commands may be delayed due to the ISP outage that is happening in the US.","created_at":"2025-10-20T18:27:59.177Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T18:27:59.177Z","display_at":"2025-10-20T18:27:59.177Z","deliver_notifications":false,"tweet_id":null,"id":"sksgw8mq4452","incident_id":"k0nzstxm8vt5","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"1m1t73zcfk6d","name":"SAML SSO","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Amazon Web Services experienced a major global outage originating in its US-EAST-1 region, stemming from DNS resolution issues with the DynamoDB API endpoint, which cascaded to disrupt dependent services on our application. AWS engineers had mitigated the root cause, with most services recovering and operating normally, though some residual throttling and delays persisted as full resolution efforts continued. \n\nWe are currently monitoring the situation from our end to ensure smooth functionality on our application and intervene if necessary in a effort to resolve anything that is inside of our sphere of influence.","created_at":"2025-10-20T10:56:10.169Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-20T10:56:10.169Z","display_at":"2025-10-20T10:56:10.169Z","deliver_notifications":true,"tweet_id":null,"id":"rd11cdd6255n","incident_id":"k0nzstxm8vt5","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"operational"},{"code":"1m1t73zcfk6d","name":"SAML SSO","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2018-10-23T08:36:23.579Z","updated_at":"2026-07-24T13:47:35.523Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"wwjx891wxx2g","page_id":"pb50pddffr75","group_id":null},{"status":"operational","name":"API","created_at":"2018-10-23T08:36:23.559Z","updated_at":"2026-07-24T13:47:35.535Z","position":2,"description":null,"showcase":true,"start_date":null,"id":"w2tvt3z7gmmj","page_id":"pb50pddffr75","group_id":null},{"status":"operational","name":"SAML SSO","created_at":"2018-10-23T09:01:00.094Z","updated_at":"2026-07-24T13:47:35.546Z","position":3,"description":null,"showcase":true,"start_date":null,"id":"1m1t73zcfk6d","page_id":"pb50pddffr75","group_id":null}]},{"name":"Main database maintenance","status":"completed","created_at":"2025-03-14T18:29:54.679Z","updated_at":"2025-03-15T09:41:42.982Z","monitoring_at":null,"resolved_at":"2025-03-15T09:41:42.964Z","impact":"maintenance","shortlink":"https://stspg.io/s8d0j5xgb4db","scheduled_for":"2025-03-15T08:00:00.000Z","scheduled_until":"2025-03-15T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-03-15T07:00:29.019Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-03-14T18:29:54.674Z","reminder_intervals":null,"id":"mjfyhmyrrxgg","page_id":"pb50pddffr75","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-03-15T09:41:42.964Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-15T09:41:42.964Z","display_at":"2025-03-15T09:41:42.964Z","deliver_notifications":true,"tweet_id":null,"id":"lbdzstk6pwnz","incident_id":"mjfyhmyrrxgg","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"under_maintenance","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-03-15T08:00:23.153Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-15T08:00:23.153Z","display_at":"2025-03-15T08:00:23.153Z","deliver_notifications":true,"tweet_id":null,"id":"brqh19lnwwm3","incident_id":"mjfyhmyrrxgg","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"under_maintenance"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-03-15T07:00:28.785Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-15T07:00:28.785Z","display_at":"2025-03-15T07:00:28.785Z","deliver_notifications":true,"tweet_id":null,"id":"wzhp4kcz52rk","incident_id":"mjfyhmyrrxgg","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2025-03-14T18:29:54.725Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-14T18:29:54.725Z","display_at":"2025-03-14T18:29:54.725Z","deliver_notifications":true,"tweet_id":null,"id":"pm59shm7qhcn","incident_id":"mjfyhmyrrxgg","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2018-10-23T08:36:23.579Z","updated_at":"2026-07-24T13:47:35.523Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"wwjx891wxx2g","page_id":"pb50pddffr75","group_id":null},{"status":"operational","name":"API","created_at":"2018-10-23T08:36:23.559Z","updated_at":"2026-07-24T13:47:35.535Z","position":2,"description":null,"showcase":true,"start_date":null,"id":"w2tvt3z7gmmj","page_id":"pb50pddffr75","group_id":null}]},{"name":"Intermittent Issues with a portion of Course Upload","status":"resolved","created_at":"2025-01-30T19:49:11.904Z","updated_at":"2025-01-30T23:42:10.200Z","monitoring_at":null,"resolved_at":"2025-01-30T23:42:10.183Z","impact":"minor","shortlink":"https://stspg.io/bw81mjv1qwyn","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-01-30T19:49:11.899Z","reminder_intervals":null,"id":"qfqzwx55pwgp","page_id":"pb50pddffr75","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-01-30T23:42:10.183Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-30T23:42:10.183Z","display_at":"2025-01-30T23:42:10.183Z","deliver_notifications":true,"tweet_id":null,"id":"v4p5pj1n2g9p","incident_id":"qfqzwx55pwgp","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2025-01-30T21:27:52.224Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-30T21:27:52.224Z","display_at":"2025-01-30T21:27:52.224Z","deliver_notifications":true,"tweet_id":null,"id":"3zpmwsbvp70b","incident_id":"qfqzwx55pwgp","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently experience an issue where some Course Uploads are failing to be uploaded.  We are actively investigating the issue at this time.","created_at":"2025-01-30T19:49:11.980Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-30T19:49:11.980Z","display_at":"2025-01-30T19:49:11.980Z","deliver_notifications":true,"tweet_id":null,"id":"s2m4qzljpn3q","incident_id":"qfqzwx55pwgp","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2018-10-23T08:36:23.579Z","updated_at":"2026-07-24T13:47:35.523Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"wwjx891wxx2g","page_id":"pb50pddffr75","group_id":null}]},{"name":"Outgoing Mail Slow Delivery","status":"resolved","created_at":"2025-01-09T21:39:31.597Z","updated_at":"2025-01-09T23:40:00.427Z","monitoring_at":"2025-01-09T22:36:33.019Z","resolved_at":"2025-01-09T23:40:00.406Z","impact":"minor","shortlink":"https://stspg.io/ksxwj23w47dt","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-01-09T21:39:31.592Z","reminder_intervals":null,"id":"x9ch2wwkkzcq","page_id":"pb50pddffr75","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-01-09T23:40:00.406Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-09T23:40:00.406Z","display_at":"2025-01-09T23:40:00.406Z","deliver_notifications":true,"tweet_id":null,"id":"mz7fcmvknx4g","incident_id":"x9ch2wwkkzcq","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The issue has been identified and mail is processing as it should.  We are actively monitoring at this time to ensure mail is being sent out expeditiously.","created_at":"2025-01-09T22:36:33.019Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-09T22:36:33.019Z","display_at":"2025-01-09T22:36:33.019Z","deliver_notifications":true,"tweet_id":null,"id":"2898xz0kr87q","incident_id":"x9ch2wwkkzcq","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"At this time we are experiencing outgoing mail issues.  We are currently investigating.  Thanks for your patience.","created_at":"2025-01-09T21:39:31.674Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-01-09T21:39:31.674Z","display_at":"2025-01-09T21:39:31.674Z","deliver_notifications":true,"tweet_id":null,"id":"j68hv13rb46n","incident_id":"x9ch2wwkkzcq","custom_tweet":null,"affected_components":[{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2018-10-23T08:36:23.579Z","updated_at":"2026-07-24T13:47:35.523Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"wwjx891wxx2g","page_id":"pb50pddffr75","group_id":null}]},{"name":"Intermittent connectivity issues","status":"resolved","created_at":"2024-04-09T14:47:50.132Z","updated_at":"2024-04-09T14:55:59.769Z","monitoring_at":null,"resolved_at":"2024-04-09T14:55:59.755Z","impact":"minor","shortlink":"https://stspg.io/sqtnqxhj77ld","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2024-04-09T14:47:50.125Z","reminder_intervals":null,"id":"26blz4d7y2kt","page_id":"pb50pddffr75","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2024-04-09T14:55:59.755Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-09T14:55:59.755Z","display_at":"2024-04-09T14:55:59.755Z","deliver_notifications":true,"tweet_id":null,"id":"hk19k99jhdvc","incident_id":"26blz4d7y2kt","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"degraded_performance","new_status":"operational"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"Our team has identified an issue resulting in intermittent connectivity issues in the US region. Our engineers are actively working to restore connectivity as quickly as possible, and we will provide further updates here as they come.","created_at":"2024-04-09T14:47:50.220Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-04-09T14:47:50.220Z","display_at":"2024-04-09T14:47:50.220Z","deliver_notifications":true,"tweet_id":null,"id":"bc6pswlxr1d3","incident_id":"26blz4d7y2kt","custom_tweet":null,"affected_components":[{"code":"w2tvt3z7gmmj","name":"API","old_status":"operational","new_status":"degraded_performance"},{"code":"wwjx891wxx2g","name":"Web App","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web App","created_at":"2018-10-23T08:36:23.579Z","updated_at":"2026-07-24T13:47:35.523Z","position":1,"description":null,"showcase":true,"start_date":null,"id":"wwjx891wxx2g","page_id":"pb50pddffr75","group_id":null},{"status":"operational","name":"API","created_at":"2018-10-23T08:36:23.559Z","updated_at":"2026-07-24T13:47:35.535Z","position":2,"description":null,"showcase":true,"start_date":null,"id":"w2tvt3z7gmmj","page_id":"pb50pddffr75","group_id":null}]}]
}