Degraded latency performance

Incident Report for Schoox Inc

Resolved

This incident has been resolved.

Posted Mar 04, 2024 - 22:43 UTC

Monitoring

We have deployed a fix aimed at resolving the recent latency issues within our application and continue monitoring the system's performance.

Posted Mar 04, 2024 - 22:02 UTC

Investigating

We have received reports of increased latency within our application, which is impacting user experience and overall performance. In response, we have initiated a comprehensive investigation to pinpoint the root causes and implement effective solutions.

Posted Mar 04, 2024 - 19:42 UTC

This incident affected: Web App, API, and SAML SSO.